All prices are final prices. Please refer to the product pages for further information.

Shipping charges

The items from our product range will normally be sent by mail. We will hire a shipping carrier for larger volumes and quantities.

  • For shipping we invoice a flat charge of 7.80 $ for merchandise values up to 99.99 $.
  • Free shipping for orders with a merchandise value of 100 $ or more.

In spite of all care, shipping damages may occur at times. In this case, we will certainly replace the damaged items free of charge. Please observe the following procedure: shipping damages must be claimed against the carrier immediately upon arrival of the goods. You then inform about the shipping damages discovered. If you want to return goods, please let us know in advance by e-mail.

Partial deliveries

We are entitled to make partial deliveries, if this may be deemed acceptable for you. Additional shipping charges will only arise if expressly agreed.

Delivery times

The products are usually available for immediate shipment.

Return policy

We are happy to accept returns. Please return your order within 2 weeks of receiving your merchandise. Include your order number or receipt. We do not refund shipping and handling charges. A 10 % restocking fee will be added on all returns.

Dr. Wagner Handel und Projekte GmbH
Zur Neumühle 17
92637 Weiden

fax: +49 961 39880270


Warranty is made in accordance with the statutory provisions. In the event of defective goods, we will first send a replacement or remedy the defect, according to your choice. Should the remedy fail or the replacement be defective too, you will be entitled either to return the goods in exchange for a refund of the full purchase price or to keep the goods and reduce the purchase price. Please refer to the product documentation for information on possible manufacturer warranties.

Customer service

By fax +49 (0) 961 – 39 88 02 70 or e-mail